Grievance Redressal Mechanism
We value your trust and are committed to addressing any concerns or complaints promptly and transparently. Clients may reach out to us through any of the following channels:
Post
Flat No B-1106, Urban Space Phase 1, Survey No 25, Nibm Road, Mohammadwadi, Haveli, Pune, 411060, Maharashtra
We aim to provide a resolution within 21 working days from the date of receiving your complaint.
Escalation Matrix
| Designation | Contact Person | Office Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Ritesh Agarwal | Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060 | +91 7030151276 | support@fortunekraftconsultancy.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Head of Customer Care | Ritesh Agarwal | Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060 | +91 7030151276 | support@fortunekraftconsultancy.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Compliance Officer | Ritesh Agarwal | Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060 | +91 7030151276 | support@fortunekraftconsultancy.com | Mon–Fri, 10:00 AM – 6:00 PM |
| CEO | Ritesh Agarwal | Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060 | +91 7030151276 | support@fortunekraftconsultancy.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Principal Officer | Ritesh Agarwal | Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060 | +91 7030151276 | support@fortunekraftconsultancy.com | Mon–Fri, 10:00 AM – 6:00 PM |
Customer Care
Contact Person: Ritesh Agarwal
Address: Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060
Phone: +91 7030151276
Email: support@fortunekraftconsultancy.com
Working Hours: Mon–Fri, 10:00 AM – 6:00 PM
Head of Customer Care
Contact Person: Ritesh Agarwal
Address: Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060
Phone: +91 7030151276
Email: support@fortunekraftconsultancy.com
Working Hours: Mon–Fri, 10:00 AM – 6:00 PM
Compliance Officer
Contact Person: Ritesh Agarwal
Address: Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060
Phone: +91 7030151276
Email: support@fortunekraftconsultancy.com
Working Hours: Mon–Fri, 10:00 AM – 6:00 PM
CEO
Contact Person: Ritesh Agarwal
Address: Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060
Phone: +91 7030151276
Email: support@fortunekraftconsultancy.com
Working Hours: Mon–Fri, 10:00 AM – 6:00 PM
Principal Officer
Contact Person: Ritesh Agarwal
Address: Flat No B-1106, Urban Space Phase 1, Survey No 25, NIBM Road, Mohammadwadi, Haveli, Pune, Maharashtra, 411060
Phone: +91 7030151276
Email: support@fortunekraftconsultancy.com
Working Hours: Mon–Fri, 10:00 AM – 6:00 PM
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